Lionel enjoys working with professional customers, with focus on solving their needs rather than trying to impose packaged solutions. Lionel has over 25 years’ experience in IT service and business management. He holds a BSc Honours Computer Science & Math from Wits, MBA from UCT and ISEB’s ITiL Service management & ICASA Computer Audit certification as well as numerous technical qualifications including CRM deployment and administration, software development and infrastructure operations.
As a senior & executive manager in various organisations and corporates, he has gained considerable experience in programme and project management, vendor management, business operations and financial budgeting, MIS & management reporting, process and risk compliance, and sales. He has been responsible for successfully managing operations and software developments, ICT, system design & deployments, software engineering quality audits, consulting & customer services, and project / programme management.
Over his career he has worked in the following industries: Manufacturing, Financial Services, and Professional Services.